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Delighting Your Customers: Keep your customers coming back, time and time again

by Susan Nash,Derek Nash

ISBN 13: 9781857035964

Format: Paperback (160 pages)
Publisher: How To Books
Published: 01 Feb 2001

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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))

by Susan Nash, Derek Nash

ISBN 13: 9781857035643

Format: Paperback (208 pages)
Publisher: How To Books Ltd
Published: Feb 2000

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